Welcome to the Idaho Department of Finance's Complaint Services Page.
The Idaho Department of Finance accepts complaints on behalf of its three regulatory
bureaus - the Consumer Finance Bureau, the Securities Bureau, and the Financial
Institutions Bureau -which enforce the statutes under the Department’s jurisdiction.
The Department encourages consumers to attempt to resolve all complaints directly
with the individual or company involved. However, the Department invites written
complaints, together with supporting documentation, that involve alleged violations
of the laws and rules administered by the Department.
The complaint services offered by the Department rely largely on the cooperation
of both parties to a dispute. Often, complaints are resolved through this process.
However, as determined solely by the Department, complaints may lead to civil or
administrative enforcement actions under the laws administered by the Department.
Idaho Public Records Law
Your complaint will become a part of the Department’s file concerning the business
or person identified, and may assist the Department in determining the need for
further action in the public interest. Your written complaint may be a public record
and therefore subject to disclosure under Idaho’s Public Records Law.
To file a complaint, select the applicable type of financial service provider from
the listing below: