File a Complaint

Prior to filing this complaint, we request that you contact the company or individual against whom you are complaining and attempt to resolve your dispute.

* Indicates required information

Your Information

* Salutation

If other, please specify

* First name

* Last name

* Street address

* City

* State

* Zip

Home Phone

Work Phone

* Email

Best way to contact you

Phone

Mail

Best time to contact you

Morning

Afternoon

Evening

Representative Information

If you do not have a representative, please leave this section blank.

If you want us to communicate with someone else, such as a family member, attorney, or other person representing you about this complaint, please provide your representative’s information below. If you list someone else and sign this form, you allow us to communicate with and provide relevant information about you to that person.

Name

Relationship to you

Phone

Street Address

City

State

Zip

Complaint Details

Please be advised that the issues described in this complaint will be shared with the financial institution or company in question for their response.

Describe events in the order in which they occurred, including any names, phone numbers, and a full description of the problem with the amount(s) and date(s) of any transaction(s). You should also include any response from the financial institution or company.

Be as brief and complete as possible to make the explanation clear.

Desired Resolution

What action by the financial institution or company would resolve this matter to your satisfaction?

Privacy Act Statement

I certify that the information provided on this form is true and correct to the best of my knowledge. I understand that the Department of Finance cannot act as my private attorney, but rather acts on behalf of the public by enforcing laws governing financial institutions, regulated lenders and collection agencies when it is in the public interest to do so. I understand that the Department of Finance does not represent private citizens seeking the return of their money or other personal remedies. I am, however, filing this complaint to notify the Department of Finance of the activities of this company. I understand that the information contained in this complaint may be used to establish violations of Idaho law in both private and public enforcement actions.

Once completed and submitted, this complaint may be a public document and if so, may be inspected by members of the public and media if a request is made under Idaho’s Public Records Law.